Privacy Policy
Who We Are
Welcome to NepStores. We respect your privacy and want to protect your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website.
Information We Collect
We may collect the following types of information:
Personal details (name, address, email, phone number)
Account details (username, password)
Payment information (processed securely by third-party providers)
Order details and purchase history
Technical information (IP address, browser type, cookies)
Communication preferences (e.g., newsletter sign-up)
We use your information to:
Process and deliver orders
Provide customer service and support
Manage your account
Verify and process payments
Improve our website and services
Send marketing messages (only if you consent)
Sharing Your Information
We do not sell your personal data. We may share information with:
Delivery partners (to ship your order)
Payment providers (for secure transactions)
IT and hosting service providers
Legal or regulatory authorities if required by law
Our website uses cookies to improve your experience. Cookies help us:
Remember your shopping cart
Save your preferences
Understand how you use our site
You can disable cookies in your browser, but some website features may not work properly.
Data Security
We use secure servers, encryption, and firewalls to protect your personal data. We also limit access to your information to authorized staff only.
Data Retention
We only keep your data as long as needed to:
Fulfil your order
Meet legal and tax requirements
Resolve disputes
After this period, your data will be securely deleted.
Your Rights
You have the right to:
Access the data we hold about you
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent (for marketing)
